Cookie Management

    Cookie Policy

    Learn how we use cookies and similar technologies to enhance your experience and provide personalized services on our platform.

    Last updated: January 17, 2022

    This Cookie Policy explains how LVLUP ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://lvlup-app.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

    In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

    What are cookies?

    Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

    Cookies set by the website owner (in this case, LVLUP) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

    Why do we use cookies?

    We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics and other purposes.

    Types of cookies we use

    Essential cookies

    These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

    Name: __Secure-next-auth.session-token
    Purpose: Used by NextAuth.js for session management
    Provider: LVLUP
    Service: Authentication
    Type: http_cookie
    Expires in: 30 days

    Performance and Analytics cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

    Name: _ga
    Purpose: Used to distinguish users for Google Analytics
    Provider: Google Analytics
    Service: Google Analytics
    Type: http_cookie
    Expires in: 2 years

    Name: _ga_*
    Purpose: Used to persist session state for Google Analytics
    Provider: Google Analytics
    Service: Google Analytics
    Type: http_cookie
    Expires in: 2 years

    Functionality cookies

    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

    Name: theme
    Purpose: Remembers user's theme preference (dark/light mode)
    Provider: LVLUP
    Service: Theme Management
    Type: http_cookie
    Expires in: 1 year

    Targeting and advertising cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

    Name: _fbp
    Purpose: Used by Facebook to deliver advertising and measure effectiveness
    Provider: Facebook
    Service: Facebook Pixel
    Type: http_cookie
    Expires in: 3 months

    How can I control cookies?

    You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

    The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

    You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

    Browser-specific cookie controls

    Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

    • Chrome: Go to Settings → Privacy and security → Cookies and other site data
    • Firefox: Go to Preferences → Privacy & Security → Cookies and Site Data
    • Safari: Go to Preferences → Privacy → Manage Website Data
    • Edge: Go to Settings → Cookies and site permissions → Cookies and site data

    Third-party analytics and advertising

    We use Google Analytics to help analyze how users use our site. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google.

    You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

    Mobile device identifiers

    When you use a mobile device to access our website or mobile applications, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device.

    How often will you update this Cookie Policy?

    We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

    The date at the top of this Cookie Policy indicates when it was last updated.

    Where can I get further information?

    If you have any questions about our use of cookies or other technologies, please contact us:

    • By email: privacy@lvlup-app.com
    • By visiting our contact page: https://lvlup-app.com/contact
    • By mail: LVLUP, Inc., 651 N Broad St, Suite 206, Middletown, Delaware 19709