Support Center

    We're Here to Help You Succeed

    Get the support you need to maximize your coaching platform. From technical assistance to best practices, our team is dedicated to your success.

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    Expert Support

    Dedicated specialists

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    Fast Response

    Within 24 hours

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    Comprehensive Resources

    Guides & tutorials

    Support Contact Information

    Technical Support

    support@lvlup-app.com

    For platform issues, bugs, and technical questions

    Phone Support

    +1 (877) 355-8587

    For urgent issues and priority support

    Support Hours

    Monday - Friday: 9:00 AM - 6:00 PM EST

    Emergency support available 24/7

    Popular Support Topics

    Getting Started

    Setting up your coaching platform, creating your first programs, and launching your branded app.

    App Customization

    Branding your mobile app, customizing colors, uploading logos, and personalizing the user experience.

    Client Management

    Adding clients, managing subscriptions, tracking progress, and communication tools.

    Payment & Billing

    Setting up payment processing, managing subscriptions, and understanding commission structures.

    Technical Issues

    Troubleshooting app problems, sync issues, and platform performance questions.

    💡 Quick Tip

    Before contacting support, try checking our Knowledge Base - many common questions are answered there with step-by-step guides.

    Our Support Performance

    We're committed to providing exceptional support to help you succeed

    < 24h
    Average Response Time
    98%
    Customer Satisfaction
    24/7
    Emergency Support
    1,000+
    Coaches Supported